Privacy Policy

At crescentchalice, accessible via crescentchalice.com, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit or interact with our hotel website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, reservation details, and payment information when you make a booking or contact us.

Non-Personal Information: IP address, browser type, operating system, pages visited, and other usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Process reservations and provide customer service

Send booking confirmations and updates

Improve our website and user experience

Send promotional offers with your consent

Maintain safety, security, and legal compliance

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties who help us operate our website and services (e.g., payment processors or email platforms), provided they agree to keep it confidential.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Choices

You may:

Opt-out of receiving marketing emails at any time

Request access to or correction of your personal data

7. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect data from children under 18.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.